My family were guests in a rental home and I accidentally left my favorite bed pillow behind. Before I even unpacked at home, I had an email from Berkeley Springs Cabin Rentals saying that the cleaning staff found a pillow that didn’t look as if it had always been there, and they sent me a photo to ask if I had accidentally left it behind. Within a few days, it arrived by UPS. I was so amazingly appreciative of such wonderful people and their concern for an out-of-town guest.
